Call Center Jobs in Lahore 2026 (100 Vacancies) – Mindbridge Chat Support Specialist

About the Organization

Mindbridge is a Lahore-based business process outsourcing company providing offshore outsourcing and consulting services to international clients. The company positions itself around agent experience — structured training, benefits and engagement programmes — on the reasoning that a well-supported agent delivers better service to the customer.

Call Center Jobs in Lahore – Position Overview

Mindbridge is hiring 100 Chat Support Specialists for its international email and chat support operation in Lahore, at a monthly salary of Rs. 125,000.

Two details set this apart from most call centre openings in Pakistan. First, the salary is stated openly in the advertisement rather than left as “market competitive” — unusual, and it sits well above the typical entry-level BPO range. Second, the posting explicitly states no sales and no monthly targets. This is pure support work, not disguised telesales.

The role is chat and email based rather than voice, which suits candidates whose written English is stronger than their spoken accent — a genuine advantage over voice roles that demand a neutral or American accent.

Job Details

• Organization: Mindbridge
• Position: Chat Support Specialist (International)
• Department: Email Support
• Number of Vacancies: 100
• Monthly Salary: Rs. 125,000
• Location: Lahore
• Working Hours: 9 hours
• Working Days: 5 days a week
• Job Shift: Morning, Evening or Night
• Minimum Age: 20 years
• Gender: Any
• Job Type: Full Time

Eligibility Criteria

• A-Levels or Intermediate as minimum education
• Native or bilingual spoken and written English skills
• Excellent verbal and written communication skills
• A natural instinct to empathise with users
• Detail-oriented approach to work
• Minimum age 20 years

Key Responsibilities

• Handle queries, requests and complaints from customers tactfully
• Follow standard processes and procedures when providing solutions
• Provide customer service at every interaction, ensuring end-to-end resolution by taking complete ownership of the customer in every transaction
• Achieve superior customer engagement and ensure significant improvement in customer experience
• Overcome objections and handle customer pushback professionally

What Mindbridge Offers

• Monthly salary of Rs. 125,000
• 5 days a week for work-life balance
• No sales and no monthly targets
• Medical insurance
• Leave encashment
• On-the-job training
• State-of-the-art infrastructure
• Annual increment
• Employee engagement and appreciation programmes

Walk-in Interviews

Alongside the online application, Mindbridge accepts walk-in interviews from Monday to Saturday between 11 am and 6 pm. Candidates should bring their original CNIC and an updated CV.

For a role with 100 openings, walking in is often faster than waiting on an online application, since hiring at this volume runs continuously rather than in fixed cycles.

How to Apply

Apply through the Mindbridge careers page using the Apply Now button on the listing, or visit the office directly for a walk-in interview.

For queries, Mindbridge can be reached at +92-42-111-04-05-06 or by email at info@mindbridge.net.

There is no application fee at any stage, and no legitimate employer in Pakistan will ask you to pay for a job, a test or an interview.

Browse more jobs in Lahore, or explore other customer support jobs. You can also create a free candidate profile so employers can find you directly, or browse the candidate directory.

Source: Official Mindbridge careers page — mindbridge.net