Website Mindbridge
Offshore outsourcing & consulting services
Urdu Call Center Jobs in Lahore
Mindbridge is hiring 100 Customer Service Executives in Lahore for its domestic campaign, at a monthly salary of Rs. 40,000. The role involves assisting Pakistani customers over email and phone.
What separates this from most call centre openings in the city is the language. The advertisement asks specifically for strong Urdu communication skills rather than an American or neutral accent. Candidates who speak fluent Urdu but have always been filtered out at the accent stage of international campaigns have a real opening here.
Job Details
| Detail | Information |
|---|---|
| Position | Customer Service Executive (Domestic) |
| Company | Mindbridge |
| Vacancies | 100 |
| Salary | Rs. 40,000 per month |
| Location | Lahore |
| Education | Graduation |
| Experience | Not required |
| Working Hours | 08 hours |
| Shift | Morning, Evening or Night |
| Minimum Age | 20 years |
| Gender | Any |
Eligibility Criteria
- Graduation as minimum education; candidates with a Bachelor’s degree are preferred
- Strong Urdu communication skills
- Exceptional writing skills and language fluency
- Computer literacy and proper phone etiquette
- Strong interpersonal skills
- Minimum age 20 years
- Experience not required, though prior call centre experience is preferred
What the Role Involves
Selected candidates support domestic clients over email and phone. Since the campaign is local, calls are handled in Urdu, but written correspondence still requires clear composition — the advertisement lists writing skills before speaking.
The working day is eight hours, which is shorter than the nine-hour shifts common in international campaigns. Shifts run morning, evening or night.
Domestic vs International Campaigns
Domestic roles usually pay less than international ones, and that holds here — Rs. 40,000 against Rs. 70,000 for the international desk at the same company.
The trade-off is worth weighing. Domestic campaigns run on local business hours far more often, remove the accent requirement entirely, and involve customers whose expectations and complaints you already understand culturally. For many candidates, that makes the work sustainable in a way an overnight US shift is not.
How to Apply
Use the Apply button on this page to reach the official Mindbridge application form. There is no application fee at any stage, and no legitimate employer in Pakistan asks candidates to pay for a job, a test or an interview.
Browse more jobs in Lahore or other customer support jobs. You can also create a free candidate profile so employers find you directly.
To apply for this job please visit mindbridge.net.
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